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Business as Usual?: On Managerialization and the Adoption of the Balanced Scorecard in a Democratically Governed Civil Society Organization
Ersta Sköndal University College, Department of Social Sciences, Avdelningen för forskning om det civila samhället.ORCID iD: 0000-0003-4159-8478
2013 (English)In: Administrative Theory & Praxis, ISSN 1084-1806 (Print) 1949-0461 (Online), Vol. 35, no 2, p. 223-247Article in journal (Refereed) Published
Abstract [en]

This article explores the process through which civil society organizations (CSOs) adopt and develop reliance on corporate management knowledge and practices. It draws on theories related to organizational change and critical approaches to managerialism in an analysis of how and with what consequences a large and democratically governed Swedish CSO adopted the balanced scorecard. The analysis suggests that the adoption of corporate management knowledge and practices (1) involves a dialectic relationship with other change processes, in this case centralization and professionalization, (2) institutionalizes the idea that the corporate world provides valid solutions for how to assess and develop CSOs, and (3) creates or widens the divide between internal democratic governance and executive structures. The concluding section discusses these results and suggests further research.

Place, publisher, year, edition, pages
2013. Vol. 35, no 2, p. 223-247
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Other Social Sciences
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URN: urn:nbn:se:esh:diva-4363DOI: 10.2753/ATP1084-1806350203OAI: oai:DiVA.org:esh-4363DiVA, id: diva2:789859
Available from: 2015-02-20 Created: 2015-02-20 Last updated: 2020-06-03Bibliographically approved

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Hvenmark, Johan

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